• Everyone is told to work hard to be successful but what is missing in the conversation is How to Work Hard
  • ‘The opposite of a good idea can also be a good idea’ - Rory Sutherland. Similarly the opposite of a good business model can also be a good business model. Costco buys in bulk and sells in bulk at a discount, Dollar General buys in bulk and sells smaller sized products at a premium
  • ‘A cat has nine lives’ and so does Western Union which has survived disruption from the telephone, the fax, the personal computer, the internet, and now digital payments and has been on a steady decline for 140 years!